FAQ Categories

General Information

  • What are the minimum connectivity (software and hardware) requirements for ePORT?

    Internet Browser Requirements: The following browser(s) have been tested and confirmed to work with our Online Services.

    Internet Explorer, version 7.X or higher.

     

    NOTE: Other browsers may work, but have not been tested and are not supported. To determine your Internet Explorer browser version, follow the instructions below.
    1. Select "Help" from the Internet Explorer menu bar.
    2. Select "About Internet Explorer" from the drop-down menu.
    3. The "About Internet Explorer" dialog box will provide information on your browser version.
    To obtain the supported version of Internet Explorer for free, please go to the Microsoft website.

     

  • Does ePORT require any additional legal agreements?

    Registered ePORT customers must also sign an Equifax Internet Addendum, in addition to the Equifax Master Service Agreement.

     

  • As an End User, who can I contact for support?

    If you are an End User in need of technical or customer support please contact your Company Administrator for assistance.

  • What products are available through ePORT?

    A list of current products by category can be found by selecting the Products tab on the navigation bar.